Shipping & Returns Policy


Shipping

Digital products will be accessible immediately after purchase and additional access instructions will be sent by email.

If you have any trouble with digital access, you can get support for your digital purchase 24 hours a day at https://www.clkbank.com/#!/

Physical products

All physical product orders will be processed & shipped from our warehouse within 3 business days. All orders placed after 3pm EST will be processed the following day.

All orders are shipped via expedited national carrier (USPS, UPS, or FedEx) depending on location of recipient. Current shipping and handling charges are flat rate with in the United States, calculated by order value. Orders under $50 are $14.95. orders from $50.01-$100 are $17.95 and orders over $100 are $23.95

International delivery charges are calculated at the time of purchase based on shipping costs at the time of order. International customers are responsible for any required local or government imposed taxes for their region.

Delivery Times

*** Due to current market conditions and COVID-19 precautions, shipping carriers have advised us to expect intermittent delays to standard shipping times***

For orders within the United States, you can expect delivery 5-7 business days, or less, after leaving our warehouse - At the time of shipment you will be provided tracking information.

For international orders, times will vary by location and availability of shipping carrier. Shipping charges and delivery time estimates will be made available prior to completion of purchase.

If you have questions or concerns about shipping to your area, please contact us at [email protected]

Returns and Refunds

Refund requests are accepted within 60 days of order date.

If you select to receive physical items, all items must be returned undamaged along with your full name, email address, and order number. Returned items and return shipping costs are your responsibility. Please keep a record of your return tracking. A refund will be issued once we receive returned items. Any items that are damaged when we receive them will not be eligible for refund. Refunds do not include any shipping or handling charges.

Our products are offered with a 60 day money back guarantee if you are not completely satisfied. Refunds will be processed and credited to the original source of payment within 7 days of product return or if electronic credit to original source is not available, a check may be mailed within 30 days. Initiate your return process by visiting https://www.clkbank.com/#!/ or calling +1 208-345-4245

Order Cancelation or Changes

Once an order for a physical product has been made, it may be cancelled up until the time in which the order is processed and ready for shipping. You can get live support for your order at https://www.clkbank.com/#!/